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Frequently Asked Questions to help simplify your understanding of Support offerings

Find out more about Mambourin services and the NDIS in 12 easy steps

Mambourin is a registered NDIS provider supporting people with disabilities to live a life of choice, inclusion and independence. We offer group programs, employment supports and community access, support coordination and more across the Melbourne’s west.

Community day programs
Community access and weekend outings (Flexi Choices)
Employment pathways and supported employment
School Leaver Employment Supports (SLES)
Support Coordination
Social enterprises and training
Disability friendly transport

We have community hubs in Altona, Werribee, Melton, Sunshine, Derrimut and Deer Park with additional outreach in surrounding suburbs.

We support NDIS participants aged 18 and over with approved funding. This includes participants funded under NDIS plans and eligible individuals accessing supports via VINCoS and DSOA (Disability Support for Older Australians).

Most of our services require NDIS funding. If you’re unsure about your eligibility, our team can help guide you or connect you with a local area coordinator.

It can be. If you have employment goals, your plan may include “Finding and Keeping a Job” or “Support in Employment” funding.

Eligibility typically includes people with significant disability who are of working age (18 and over at Mambourin), receive the Disability Support Pension (DSP), and are NDIS participants with employment goals in their plan

You can contact our NDIS and Participant Pathways team via our online enquiry form or call us directly. We’ll discuss your goals, check your NDIS funding and match you to the right supports and locations.

Yes, we offer free trials for many of our programs. This allows you to experience what we offer before making a decision.

Absolutely. We value family and carer input and encourage collaborative planning to support the participant’s goals and wellbeing.

Yes! Mambourin uses a third-party NDIS registered transport provider to offer transport options for eligible participants attending our programs or employment sites. Availability may vary by location and individual needs.

We welcome feedback and take all concerns seriously. You can provide feedback online, speak to a staff member or contact our Quality team directly. Anonymous feedback is also accepted.